| ContactName | CompanyName | EMailAddress | Comments | Reported |
|---|
|
|
|
|
|
| Philip | GSS | pgrekstas@gssmail.com | Additional crash at same client site as other issues. | 4/22/2024 |
| Philip | GSS | pgrekstas@gssmail.com | Multiple crashes at same address at one client site. | 4/22/2024 |
| Robert Yorke | SEH Computer Systems Inc | ryorke@sehcomp.ca | Will monitor for recurrence | 3/27/2024 |
| Henry Zwiefelhofer | Tess Oral Health | henry@tessoralhealth.com | Application crashing when trying to retrieve data. | 2/29/2024 |
| Fons Achterbergh | Q-RY Solutions BV | fons@q-ry.nl | | 12/28/2023 |
| Lisa Hundley | Amphenol FSI | lhundley@fibersystems.com | | 12/4/2023 |
| Justin Knott | WestJet | Justin.Knott@westjet.com | Crashed while running CrewTrac | 11/9/2023 |
| Glen Leonard | Real Steel Ltd | glen.leonard@realsteel.co.nz | | 10/19/2023 |
| Monty Deuser | American Equity | mdeuser@american-equity.com | | 9/13/2023 |
| Phillip Grekstas | Global Shop Solutions | pgrekstas@gssmail.com | Numerous customer-site crashes in one day | 6/8/2023 |
| Glen Leonard | Real Steel Ltd | glen.leonard@realsteel.co.nz | | 6/5/2023 |
| Ken Adelglass | Diamonds Direct | KenA@diamondsdirect.com | | 5/18/2023 |
| Ken Adelglass | Diamonds Direct | KenA@diamondsdirect.com | Possibly due to OBDC connections from a third-party vendor. | 5/15/2023 |
| Joshua | Prism | josh@eleet-tech.com | | 5/10/2023 |
| | WestJet Airlines | | | 5/9/2023 |
| Monty Deuser | American Equity | mdeuser@american-equity.com | | 3/23/2023 |
| Monty Deuser | American Equity | mdeuser@american-equity.com | | 3/23/2023 |
| Monty Deuser | American Equity | mdeuser@american-equity.com | I just noticed a typo... fault offset was 917e7 | 3/21/2023 |
| Maria Sheehan | Rain Retail | mariasheehan@rainpos.com | | 12/1/2022 |
| Peter Vos | Magic Hands | p.vos@magic-hands.com | | 11/28/2022 |
| | | | Issuing this query on Zen v15.10:
Select Name, Start_Date, Start_Time, Finish_Time, Building_Name, Room_Number from Class
Order By CAST(CAST (Start_Date as VarChar) + ' ' + CAST (Start_Time as VarChar) as DATETIME) | 9/22/2022 |
| Joachim Kreis | he-microsystem GmbH | j.kreis@he-microsystem.de | | 9/19/2022 |
| | EMOTrans | | | 7/28/2022 |
| | | | | 6/9/2022 |
| | | | | 6/9/2022 |
| | | | | 6/9/2022 |
| Stephen White | Resort Data | | Engine crash under normal operations | 5/11/2022 |
| Forum User | | | Crashing periodically. Nothing in the Zen.log file. | 5/4/2022 |
| Lorenzo Daverio | Actian Forum Post | | Engine crashing after upgrade from v12 to v15 | 4/19/2022 |
| Steve White | Resort Data Processing | stephen@resortdata.com | Crash Dump captured and submitted to Actian. | 4/14/2022 |
| Steve White | Resort Data Processing | stephen@resortdata.com | Applied recent Dev Build in an attempt to address an issue with the ADO.NET 4.0 Provider. New crash may or may not be related to the previous one. | 3/24/2022 |
| Steve White | Resort Data Processing | stephen@resortdata.com | Accessing the database engine from ADO.NET 4.0 applications. | 3/24/2022 |
| | | | Forum user posted this at https://communities.actian.com/s/question/0D54y00007G512WCAR/bug-in-update-patch-1501013
as a result of a specific query. | 3/23/2022 |
| | | | Reported by a customer without context. | 3/17/2022 |
| Jason Clark | Antylia Scientific | jason.clark@antylia.com | | 1/31/2022 |
| | | | Attempting to install Zen v14 onto a new Windows 11 computer. | 12/29/2021 |
| | | | Attempting to install Zen v14 onto new Windows 11 computer. | 12/29/2021 |
| | | | | 11/30/2021 |
| | | | Crash created by running this query: select C.ID, X.Hourly from Class C cross join ( select Cast('H' as Char(1)) as Hourly union all select Cast('S' as Char(1)) as Hourly ) as X where C.ID = 160 | 11/30/2021 |
| Eric Davenport | CertIn | ewdavenport@wintrf.com | Problem easily duplicatible by connecting to the a v12.10 server through DTO from Delphi. | 11/30/2021 |
| Martin Saleki | WestJet | Martin.Saleki@westjet.com | Engine crashes while using the Defragmenter to analyze files. | 11/30/2021 |
| Asher | New Era Solutions | asher@newerasolutions.com | Attempting to edit a view from the PCC is causing this crash. | 11/30/2021 |
| Patrick Stourrler | Frontier Airlines | patrick.stoffler@flyfrontier.com | Message popped up after a server reboot was required. No further info available. | 11/30/2021 |
| Jim Guy | EZ Software | | Two crashes in one day with the same profile. | 11/30/2021 |
| | | | Executing this Stored procedure causes a crash on v13: create procedure GetNames()
Returns (N LONGVARCHAR)
as
begin
DECLARE :Names LONGVARCHAR_
DECLARE :Name LONGVARCHAR_
DECLARE Curs CURSOR FOR SELECT First_Name FROM Person_
Set :Names = NULL_
Open Curs
Fetch Next from Curs into :Name_
While (SQLSTATE = '00000') do
Set :Names = COALESCE(:Names + ', ', '') + :Name_
Fetch Next from Curs into :Name_
End While_
Close Curs_
Select :Names_
End_
Call GetNames()_ | 11/30/2021 |
| | | | Reported on forum. Recommended opening a ticket and submitting a core dump. Unknown resolution. | 11/30/2021 |
| Stephen White | Resort Data Processing | Stephen@resortdata.com | Reported to Actian, but no similar reports have occurred. | 11/30/2021 |
| Stephen White | Resort Data Processing | Stephen@resortdata.com | Opened an incident on v13.30 and submitted a core dump to Actian (JV). | 11/30/2021 |
| | | | Server Engine is crashing immediately after a restart. Backup Agent was active when the first crash occurred, but there are 4800+ files needing to be rolled out. | 11/30/2021 |
| Peter Vos | Magic Hands | p.vos@magic-hands.com | This is the second crash with this same issue | 11/30/2021 |
| | | | CREATE TABLE TestData( StringField1 char(10))_
INSERT INTO testdata VALUES ('30111447')_
SELECT CASE LeadNumber
WHEN '11' THEN '1""'
WHEN '15' THEN '1""'
WHEN '22' THEN '1""'
WHEN '46' THEN '1""'
ELSE '1 1/2""'
END as TagSize
FROM
(SELECT CASE
WHEN LEFT(StringField1, 2) = '30' THEN SUBSTRING(StringField1, 3, 2)
ELSE LEFT(StringField1, 2)
END as LeadNumber
FROM TestData
) subquery_
This is crashing both a | 11/30/2021 |
| Monty Deuser | American Equity Life | mdeuser@american-equity.com | DX is crashing every Sunday at 03:53am. | 11/30/2021 |
| | | | | 11/30/2021 |
| Gary Fugier | | gfugier@mdatas.com | SQL Delete statement from our application seems to be causing this crash | 11/28/2021 |
| Asher | New Era Solutions | Asher@newerasolutions.com | Crash occurs when running a specific query and is readily duplicatable. | 11/28/2021 |
| | | | Problem occurred after server crashed and was restarted. | 11/28/2021 |
| | | | Problem occurred after a server crashed and was restarted. | 11/28/2021 |
| | | | Problem occurred shortly after the crashed server was restarted. | 11/28/2021 |
| Monty Deuser | American Equity Life | mdeuser@american-equity.com | This was a one-time crash which we've not seen since. | 11/28/2021 |
