ContactName CompanyName EMailAddress Comments Reported
Philip GSS pgrekstas@gssmail.com Additional crash at same client site as other issues. 4/22/2024 Philip GSS pgrekstas@gssmail.com Multiple crashes at same address at one client site. 4/22/2024 Robert Yorke SEH Computer Systems Inc ryorke@sehcomp.ca Will monitor for recurrence 3/27/2024 Henry Zwiefelhofer Tess Oral Health henry@tessoralhealth.com Application crashing when trying to retrieve data. 2/29/2024 Fons Achterbergh Q-RY Solutions BV fons@q-ry.nl 12/28/2023 Lisa Hundley Amphenol FSI lhundley@fibersystems.com 12/4/2023 Justin Knott WestJet Justin.Knott@westjet.com Crashed while running CrewTrac 11/9/2023 Glen Leonard Real Steel Ltd glen.leonard@realsteel.co.nz 10/19/2023 Monty Deuser American Equity mdeuser@american-equity.com 9/13/2023 Phillip Grekstas Global Shop Solutions pgrekstas@gssmail.com Numerous customer-site crashes in one day 6/8/2023 Glen Leonard Real Steel Ltd glen.leonard@realsteel.co.nz 6/5/2023 Ken Adelglass Diamonds Direct KenA@diamondsdirect.com 5/18/2023 Ken Adelglass Diamonds Direct KenA@diamondsdirect.com Possibly due to OBDC connections from a third-party vendor. 5/15/2023 Joshua Prism josh@eleet-tech.com 5/10/2023 WestJet Airlines 5/9/2023 Monty Deuser American Equity mdeuser@american-equity.com 3/23/2023 Monty Deuser American Equity mdeuser@american-equity.com 3/23/2023 Monty Deuser American Equity mdeuser@american-equity.com I just noticed a typo... fault offset was 917e7 3/21/2023 Maria Sheehan Rain Retail mariasheehan@rainpos.com 12/1/2022 Peter Vos Magic Hands p.vos@magic-hands.com 11/28/2022 Issuing this query on Zen v15.10:
Select Name, Start_Date, Start_Time, Finish_Time, Building_Name, Room_Number from Class
Order By CAST(CAST (Start_Date as VarChar) + ' ' + CAST (Start_Time as VarChar) as DATETIME) 9/22/2022 Joachim Kreis he-microsystem GmbH j.kreis@he-microsystem.de 9/19/2022 EMOTrans 7/28/2022 6/9/2022 6/9/2022 6/9/2022 Stephen White Resort Data Engine crash under normal operations 5/11/2022 Forum User Crashing periodically. Nothing in the Zen.log file. 5/4/2022 Lorenzo Daverio Actian Forum Post Engine crashing after upgrade from v12 to v15 4/19/2022 Steve White Resort Data Processing stephen@resortdata.com Crash Dump captured and submitted to Actian. 4/14/2022 Steve White Resort Data Processing stephen@resortdata.com Applied recent Dev Build in an attempt to address an issue with the ADO.NET 4.0 Provider. New crash may or may not be related to the previous one. 3/24/2022 Steve White Resort Data Processing stephen@resortdata.com Accessing the database engine from ADO.NET 4.0 applications. 3/24/2022 Forum user posted this at https://communities.actian.com/s/question/0D54y00007G512WCAR/bug-in-update-patch-1501013
as a result of a specific query. 3/23/2022 Reported by a customer without context. 3/17/2022 Jason Clark Antylia Scientific jason.clark@antylia.com 1/31/2022 Attempting to install Zen v14 onto a new Windows 11 computer. 12/29/2021 Attempting to install Zen v14 onto new Windows 11 computer. 12/29/2021 11/30/2021 Crash created by running this query: select C.ID, X.Hourly from Class C cross join ( select Cast('H' as Char(1)) as Hourly union all select Cast('S' as Char(1)) as Hourly ) as X where C.ID = 160 11/30/2021 Eric Davenport CertIn ewdavenport@wintrf.com Problem easily duplicatible by connecting to the a v12.10 server through DTO from Delphi. 11/30/2021 Martin Saleki WestJet Martin.Saleki@westjet.com Engine crashes while using the Defragmenter to analyze files. 11/30/2021 Asher New Era Solutions asher@newerasolutions.com Attempting to edit a view from the PCC is causing this crash. 11/30/2021 Patrick Stourrler Frontier Airlines patrick.stoffler@flyfrontier.com Message popped up after a server reboot was required. No further info available. 11/30/2021 Jim Guy EZ Software Two crashes in one day with the same profile. 11/30/2021 Executing this Stored procedure causes a crash on v13: create procedure GetNames()
Returns (N LONGVARCHAR)
as
begin
DECLARE :Names LONGVARCHAR_
DECLARE :Name LONGVARCHAR_
DECLARE Curs CURSOR FOR SELECT First_Name FROM Person_
Set :Names = NULL_
Open Curs
Fetch Next from Curs into :Name_
While (SQLSTATE = '00000') do
Set :Names = COALESCE(:Names + ', ', '') + :Name_
Fetch Next from Curs into :Name_
End While_
Close Curs_
Select :Names_
End_
Call GetNames()_ 11/30/2021 Reported on forum. Recommended opening a ticket and submitting a core dump. Unknown resolution. 11/30/2021 Stephen White Resort Data Processing Stephen@resortdata.com Reported to Actian, but no similar reports have occurred. 11/30/2021 Stephen White Resort Data Processing Stephen@resortdata.com Opened an incident on v13.30 and submitted a core dump to Actian (JV). 11/30/2021 Server Engine is crashing immediately after a restart. Backup Agent was active when the first crash occurred, but there are 4800+ files needing to be rolled out. 11/30/2021 Peter Vos Magic Hands p.vos@magic-hands.com This is the second crash with this same issue 11/30/2021 CREATE TABLE TestData( StringField1 char(10))_
INSERT INTO testdata VALUES ('30111447')_
SELECT CASE LeadNumber
WHEN '11' THEN '1""'
WHEN '15' THEN '1""'
WHEN '22' THEN '1""'
WHEN '46' THEN '1""'
ELSE '1 1/2""'
END as TagSize
FROM
(SELECT CASE
WHEN LEFT(StringField1, 2) = '30' THEN SUBSTRING(StringField1, 3, 2)
ELSE LEFT(StringField1, 2)
END as LeadNumber
FROM TestData
) subquery_
This is crashing both a 11/30/2021 Monty Deuser American Equity Life mdeuser@american-equity.com DX is crashing every Sunday at 03:53am. 11/30/2021 11/30/2021 Gary Fugier gfugier@mdatas.com SQL Delete statement from our application seems to be causing this crash 11/28/2021 Asher New Era Solutions Asher@newerasolutions.com Crash occurs when running a specific query and is readily duplicatable. 11/28/2021 Problem occurred after server crashed and was restarted. 11/28/2021 Problem occurred after a server crashed and was restarted. 11/28/2021 Problem occurred shortly after the crashed server was restarted. 11/28/2021 Monty Deuser American Equity Life mdeuser@american-equity.com This was a one-time crash which we've not seen since. 11/28/2021
